Support Manager
Jemma was appointed Support Manager in 2024 promoted from Village Nurse Manager.
She is an inspirational leader, who mentors and coaches through positivity, recognising others’ successes and engendering a culture of empowerment. She leads by example, advocating the best experiences for all our customers, including those living with dementia, always seeing the person, not their condition, first.
She originally came to Belong Atherton in 2004 from an NHS background, joining as a support worker. She quickly impressed with her personal values, person-centred approach to care and her commitment to driving innovation and best practice, while giving a personal touch to everyone she encounters.
Jemma completed her nurse training externally in 2019 and then returned to Belong Atherton to begin her career in social care nursing. She has a particular focus on end-of-life care, and is the village ‘champion’ for leading training and networking in this area, also acting as the primary link with GPs, and Wigan and Leigh Hospice, a partnership working project helping to embed good practice.
Her ability to promote change and reflect on what has delivered the best outcomes for our customers has resulted in top credentials for Belong Atherton, including an Outstanding CQC rating and Platinum Gold Standards Framework (GSF) for end-of-life care. She is confident, professional, full of enthusiasm and demonstrates person-centred care in all her work.
Every member of our village team is dedicated to ensuring your experience is the best it can be.
Nicola Johnstone
General Manager
Jemma Sharratt
Support Manager
Gill Kelly
Front of House Manager
Paul Woodcock
Village Nurse Manager
Vicky Smith
Practice Development Facilitator
Kim Calland
Experience Coordinator
Lesley Bailey
Belong at Home Area Manager
Christine Thomas
Bistro & Catering Manager
Bridget Lawler
Admiral Nurse