As seen on TV
Belong Chester’s official opening sparked national and international interest in the ground-breaking results being witnessed at our intergenerational care village, where older people and young children live and learn together.
Chester
Belong Chester is our first intergenerational care village, offering a wide range of services and facilities, with the added opportunity to continue enjoying multi-generational experiences as part of daily life. Pop in for a tour and enjoy a warm welcome.
City House, 36 City Road, Chester. Cheshire CH1 3AD
Sat nav postcode for parking: CH1 3BG (Queens Avenue)
Reception telephone: 01244 445500
Belong Chester
Welcome to Belong Chester
Already an award-winning care village, Belong Chester’s state-of-the-art facilities, canalside city location and pioneering approach to intergenerational living are combining to promote wellbeing, active lifestyles and, above all, a vibrant, welcoming community.
Belong Chester is based on a village model, with households for 24-hour care, apartments for independent living and a village centre with a range of facilities to be enjoyed by all residents, customers and members of the wider community. These facilities include a bistro, hair salon, specialist gym and, for the first time, a fully integrated children’s nursery. In 2023, Belong Chester won the prestigious national LaingBuisson award for Innovation in Care based on the outcomes being achieved by this intergenerational living setting.
For a brief introduction to Belong Chester, watch the short video.
Better still come and visit. Call us on Tel: 01244 445500 to book a tour.
For People Not Profit
As a charitable organisation, Belong re-invests all income into its services and we are active members of the National Care Forum.
Watch, listen, read
Close collaboration with our partners, Ready Generations, who operate the Nursery in Belong Chester, ensures that intergenerational opportunities are embedded in daily life. From a multi-generational choir to ‘prambles’ along the canal, and storytelling to dance workshops, there is always plenty going on, as well as simple pleasures, such as gardening and dining together.
For more insight into how intergenerational living is impacting lives at Belong Chester, browse the adjacent media links.
(Please note that some media require a subscription to access content.)
Facilities, designed from the ground up
Open to the public, our village centre is an inclusive and vibrant environment with a range of opportunities for young and old alike.
Chester and the surrounding areas
A short walking distance from Chester railway station, Belong Chester is conveniently located to access the city’s cultural, historical and retail opportunities.
View on Google MapsKey Highlights
Train station (0.2 miles)
Grosvenor Museum (0.8 miles)
The Cathedral (0.6 miles)
Chester Racecourse (0.9 miles)
We have received such wonderful care within the households and apartments. Nothing is too much trouble and help is always on hand.
Belong Chester Household Customers
Staying with us
There are two ways to enjoy life in Belong Chester: we offer households for those requiring 24-hour support and modern apartments for independent living within our vibrant community.
Households
Our award-winning household setting ensures a homely environment where expert dementia and nursing care is provided.
As dementia leaders, Belong has designed every aspect of its villages to maximise independence and wellbeing for people living with dementia.
Learn about our households
Apartments
Our apartments offer the best of both worlds: independent living within a vibrant community
With modern, spacious layouts, excellent views and 24-hour emergency response, Belong apartments ensure comfort and the reassurance that help is always at hand if needed.
Learn more about our apartmentsLooking for more information?
Browse the household key facts and pricing document for more detail and village pricing.
Care options
Dementia Care
Keeping people in wellbeing lies at the heart of our approach
WHY US?
We design dementia-friendly spaces
We promote person-centred approaches
We employ Admiral Nurses
Nursing Care
Our skilled nursing team ensure we can meet people’s needs as they change
WHY US?
We provide clinical expertise across the village
We hold national accreditations and awards for the quality of our end-of-life care
We promote professional development
24-hour care
Enjoy round-the-clock support in our households
WHY US?
Proactive support in a stylish setting
Fine dining experience
Technology-enabled for safety alerts
Admiral Nurse
Our dementia specialist team supports customers and their carers
WHY US?
Qualified dementia specialists
Insight and empathy
Expert advice
Belong at Home
Access Belong's high-quality support in your own home
WHY US?
Flexible, problem-solving approach
Punctual and dependable
Consistent caring team
Experience Days
Experience life in a Belong village on a day basis
WHY US?
Join in the village events programme
Enjoy lunch in our bistro
Give carers a break
Want to work with us?
Come to work with a smile on your face knowing that you're making a difference to people's lives.
What our people say
Watch this short video where colleagues from Belong Chester describe the rewards of working in our vibrant care village setting.
Latest from Facebook
View our Facebook page ›
Our award-winning community care service Belong at Home has launched in Chester, marking a new era in specialist dementia care available to local people living in the city and surrounding areas. 🏡🚗
Sometimes known as domiciliary care or community care, our wonderful team of support workers assist older people to live as independently as possible in their homes, helping with:
🛀 One-to-one personal care
🍴 Food preparation
🫧 Housekeeping
🛒 Running errands
🛍️ Assisting with excursions
🫂 Companionship
The service is also available to customers in our independent living apartments.
More information:
https://www.belong.org.uk/news/2024/12/belong-at-home-launches-award-winning-service-in-chester
#Chester #HomeCare #CommunityCare
Sometimes known as domiciliary care or community care, our wonderful team of support workers assist older people to live as independently as possible in their homes, helping with:
🛀 One-to-one personal care
🍴 Food preparation
🫧 Housekeeping
🛒 Running errands
🛍️ Assisting with excursions
🫂 Companionship
The service is also available to customers in our independent living apartments.
More information:
https://www.belong.org.uk/news/2024/12/belong-at-home-launches-award-winning-service-in-chester
#Chester #HomeCare #CommunityCare
Our dedicated team
View our Chester teamEvery member of our village team is dedicated to ensuring your experience is the best it can be.
Caroline Ray
General Manager
Amie Adams
Support Manager
Caroline Newton
Assistant Support Manager
Sarah Miotti
Front Of House Manager
Karen Hopkins
Village Nurse Manager
Rachel Stanway
Practice Development Facilitator
Charlotte Parton
Experience Coordinator
Louise Warr
Exercise Specialist
Clare McCarthy
Bistro & Catering Manager
Andrew Shield
Head of Operations (Belong at Home)
Sophie McKeon
Intergenerational Practice Lead
Ruth Sandbach
Nursery Manager
Caroline Clifton
Admiral Nurse
Caroline Newton
Assistant Support Manager
Access our What's On guide
From seasonal festivities to weekly favourites and outings to film nights, our handy guide keeps you in the loop.
Link Item - What's On Chester January - February 2025 pdfThe latest news from Belong Chester
Visit us at Belong Chester
City House 36 City Road Chester Cheshire CH1 3AD (Car park CH1 3DD)
Sat nav postcode for parking: CH1 3BG (Queens Avenue)