New manager Josephine fulfils career ambition

New manager Josephine fulfils career ambition

Belong Newcastle-under-Lyme, has named Josephine Mollison as its new general manager, marking a career milestone for the rising star, and a new era for the Lower Street care village.

For her brief, Josephine will oversee 24-hour dementia and nursing care for 72 residents, as well as independent living apartment tenants, both with the assistance of an experienced management team and a philosophy to support older people to live an active and fulfilling later life. The organisation’s community home care service, Belong at Home, also operates from the site.

Josephine’s care career began in 2013 when she embarked on an ambitious career change from hospitality retail to support worker. New to the care industry, she began her on-the-job training and swiftly made her mark to earn progression in seniority and head-up her own teams. In 2020, her dedication to her work was further recognised, earning her the organisation’s Dementia Champion honour at its annual colleague awards.

A year later, promotion to the support manager position came with the responsibility of registered manager with the Care Quality Commission (CQC). More recently, Josephine was instrumental in Belong Newcastle-under-Lyme's accreditation of the Quality Hallmark Award for demonstrating best practice in end of life and palliative care – one of only two operators in the county to hold the Gold Standards Framework (GSF) distinction.

Now, drawing on more than a decade of experience, she plans to build on the village’s strengths and its reputation as a leading care provider the local community. Speaking of her appointment and her future plans, Josephine Mollison, general manager at Belong Newcastle-under-Lyme, commented: “It’s an exciting time at the village and I’m thrilled to be heading up our fantastic team who are going from strength to strength providing exceptional care for our customers.

“Looking back to when I started my Belong career, to now, it almost doesn’t seem real! I wouldn’t want to be anywhere else than with my colleagues and the people we care for – we really are one big family.”

Martin Rix, chief executive officer at Belong, added: “We’re pleased to congratulate Josephine on her new role. From zero social care experience to general manager in ten years is the result of her hard work and commitment to our customers which have enabled her to advance her career at a rapid pace. We place great focus on developing home grown talent and Josephine is a shining example of someone who shares our ‘for people, not profit’ approach to care.”